Frequently Asked Questions

All of our mixes are made in a dedicated nut free facility, so we assure that our mixes are safe!

Our founder has Celiac as well, so we understand the difficulty of finding safe products. We assure you that our mixes are safe for you! Our facility is dedicated gluten free and products are gluten-tested to 10 parts per million (PPM) - compared to the standard 20 PPM

All of our dry mixes are dairy free; however, you will need to swap two of the ingredients you'll add at home. See our recipes page for details!

All of our Pound Cake Mixes are Soy Free as prepared by instructions on back of bag!

Our Holiday Sugar Cookie Mix and Classic Sugar Cookie Mixes are also Soy Free, but you will need to replace the vegetable shortening with a soy free alternative when you mix at home.

We suggest Soy Free Earth Balance spread.

Because of the Chocolate Chips, our Chocolate Chip Cookie Mix is not Soy Free.

We are, first and foremost, a company that seeks to serve the allergen community. Since sugar is not a common allergy, we do not consider it our highest priority. We understand that sugar may not fit into your diet, but again, providing the allergen community with delicious, safe options is our highest priority.

Rice flour is very sensitive to moisture in the air - the more moisture, the greater the risk of falling. If you live in a humid climate, here's a few tips so your pound cake stays nice and tall!

Bake the full 50 minutes to ensure the entire cake cooks through completely 

Do NOT overbeat the mix - 3 minutes only!

Make sure your oven reaches 350 degrees before baking!

Try not to let the batter sit in the pan for an extended period of time before putting in the oven; this can cause the cake to rise and then fall!

Letting the dough rest produces a softer cookie and removes the grainy texture so prevalent in GF foods. It also produces a deliciously toffee-like flavor! You can certainly bypass the resting period, but for the most delicious cookie, we highly suggest the rest time!

 We recommend using parchment paper for the best results. The cookies will hold their shape while baking, and not spread out too much when baked on parchment paper. That being said, your cookies aren't going to disintegrate if you just use cooking spray! 

It sounds a little weird at first, but we promise you'll love the results!

Check our Recipes page to read more about using Parchment Paper when making Cut Out Cookies!

We package the chocolate chips separately so that you can stir them into the cookie mix after the 2 1/2 to 3 minutes of mixing. This will protect the chips from breaking during mixing.